In order to save resources including petroleum and boxes we have a $15.00 minimum on all orders, except swatches which ship in an envelope via regular mail. Shipping charges are based on UPS rates. In order to get the estimate of cost you must compile all of your items in the cart, then go to checkout and put in your shipping info. Our cart estimates weight and your location to come up with the cost of shipping. After we recieve your order and fill it, then we find out the actual cost and charge you. Your credit card is not charged until we process the order.
We now have a FREE SHIPPING threshold. Spend $200.00 and get your items shipped for free, regular UPS ground or USPS Priority only, expedited shipping difference will be covered by customer. Free shipping applies to domestic customers only, sorry to our international customers. It is too expensive for us to absorb the cost of international shipping, so we cannot offer this special to you
Alaska and Hawaii-There is no UPS ground service please choose USPS Global Priority for regular shipping and scroll down to "international customers" for details.
Paypal users-Paypal automatically estimates shipping higher than actual cost, please note we will charge actual shipping and you will not be overcharged for shipping.
International customers-We use the United States Postal Service to ship international orders. We are not responsible for and have no knowledge of different customs rates for different destination countries. - The buyer is responsible for all duties and taxes. USPS has the best rates and if you order 5 yards or less, we will put it in a flat rate envelope, that ships for $18.95, which includes a $1.00 handling charge- We do our best to save you money for shipping, but it is not always possible. PLEASE NOTE- bulky fabrics like fleece, velvet, etc. will not fit in the Flat Rate envelope, these fabrics are shipped in the smallest, lightest packaging available via USPS International Priority Mail at the standard priority mail rates. Only the smallest size of textile paints or dyes qualify for the Flat Rate envelope with a maximum of 9 jars. For orders of 10 or more jars or for any order that includes the larger sizes (ie. 4oz., 8oz, etc.) will be shipped in the smallest, lightest packaging available via USPS International Priority Mail at the standard priority mail rates.
Expedited Shipping-UPS Next Day Air orders must be received no later than 12pm to ensure same day shipping. Next Day Air is only guaranteed Monday - Thursday, if you would like Saturday delivery you must call us to request this option (additional shipping costs will incur). UPS 3 Day Select & 2nd Day Air orders must be received no later than 2pm Pacific time in order to ensure same day shipping. Any orders with expedited shipping received on weekends or after the shipping times stated above will ship on the next business day.
Please Note* Shipping batting and stuffing to Alaska, Hawaii and internationally is quite expensive. These are oversized packages and there are often charges in addition to what our shopping cart estimates. Please take this into consideration when placing an order.
Please note we are not responsible for lost, stolen or items damaged in shipping unless we packaged it incorrectly. If you would like to purchase additional insurance please note that in checkout, and we will add the charge to your shipping total.
We believe that it's time we stop cutting down trees to make shipping boxes, therefore we only purchase recycled boxes and pay a higher price for them. To cover the cost of boxes and processing we do charge a $2.00 handling fee for every order, except in California.
Any shipments returned to our shop because of the customer's failure to pickup or except will not be refunded, but will only be reshipped at the customer's expense.
If you still have questions please click the contact us button.
Thank you,
Fabric Indulgence & Art Supply/www.FabricandArt.com
