Shipping and Payment Methods-We Ship Worldwide!
Shipping resumes November 23rd! Local customers please choose "local pickup" in checkout, you will not be charged shipping, but you do need to call us to arrange pickup. Please call us Monday-Thursday 10:00-5:00 or leave a message and we will call you to set up a time.
In order to save resources including petroleum and boxes we have a $15.00 minimum on all orders, except swatches which ship in an envelope via 1st Class Mail. Shipping charges are based on USPS rates. In order to get the estimate of cost you must compile all of your items in the cart, then go through checkout and put in your shipping info. Our cart estimates weight and your location to come up with the cost of shipping.
FREE SHIIPPING THRESHOLD! Spend $200.00 and get your items shipped for free,USPS Priority only. Expedited shipping difference will be covered by the customer. Free shipping applies to domestic customers only, sorry to our international customers. It is too expensive for us to absorb the cost of international shipping, so we cannot offer this special to you.
INTERNATIONAL SHIPPING-We use the United States Postal Service to ship international orders. We are not responsible for and have no knowledge of different customs rates for different destination countries. The buyer is responsible for all duties and taxes. USPS Priority Mail International has the best rates and if you order 7 yards or less of regular weight fabrics, (no flannels, velveteen, upholstery or wool fabrics), we will put it in a Flat Rate Envelope which ships for $23.95, this is the USPS flat base shipping charge, you will see a refund on shipping if it ships flat rate.
FOR THE CHEAPEST INTERNATIONAL SHIPPING- If you have a small order you can choose First Class International and get a lower rate. This is a great option also for fabrics, under 7 yards. and is much cheaper than Priority International but unfortunately no tracking or insurance is available for that option. We do our best to save you money for shipping, but it is not always possible. Bulky fabrics like fleece, velvet, felt, etc. will not fit in the Flat Rate envelope, these fabrics are shipped in the smallest, lightest packaging available via USPS International at the standard priority mail rates. At your request we can sometimes split shipments and send in two flat rate envelopes to save shipping costs. Only the smallest size of textile paints or dyes qualify for the Flat Rate envelope with a maximum of 8 jars. For orders of 9 or more jars or for any order that includes the larger sizes (ie. 4oz., 8oz, etc.) will be shipped in the smallest, lightest packaging available via USPS International Priority Mail at the standard Priority Mail rates. You will only be charged shipping after we processed the order.
EXPEDITED SHIPPING-All expedited orders must be recieved by 12 pm Pacific Daylight Time in order for same day shipping. Any orders with expedited shipping received on weekends or after the shipping time stated above will ship on the next business day, except Fridays. We ship USPS Express for expedited orders. Please Note* Shipping batting and stuffing to Alaska, Hawaii and internationally is quite expensive. These are oversized packages and there are often charges in addition to what our shopping cart estimates. Please take this into consideration when placing an order.
We are not responsible for lost, stolen or items damaged in shipping unless we packaged it incorrectly. If you would like to purchase additional insurance please note that in checkout, and we will add the charge to your shipping total.
Any shipments returned to our shop because of the customers failure to pickup or refusal will not be refunded, but will only be reshipped at the customer's expense.
If you still have questions please email us at firstname.lastname@example.org button or call 707-964-6365.
Fabric Indulgence -www.FabricandArt.com